On the sign-in screen, click “Forgot your password?”, enter your email, then paste your recovery key to set a new password (if an email service is set up, you will get a reset link valid for 30 minutes instead). With the launcher edition, you can also run tools\app.bat reset-password your-email in a terminal (./tools/app.sh on macOS and Linux).
The screen says “Database locked”
This computer doesn't have the key for that database (you changed computers or reinstalled). Choose the recovery key file, or paste the line inside it, to unlock.
Moving to a new computer
Take stock.db to the new computer. After installing, use “Have data from an older STOCKings? Bring it over” on the sign-in screen to pick the folder it is in, and unlock it with the recovery key the first time you open it. Or restore from a cloud backup (chapter 21).
A price shows “—”
No quote could be found. Check your internet connection and click the circular arrow at the top right. For instruments that have no quotes, such as emerging-board or unlisted stocks, enter a reference price in Instruments.
My cash is negative
Usually you entered past trades but not the money you originally put in. Add it with a “Deposit” in the cash ledger (chapter 9). This doesn't affect your P&L or returns.
I changed my data but the statistics didn't update?
Click the circular arrow at the top right. All statistics are calculated live from your records; only share prices are cached, for 15 minutes.
STOCKings